My Mother Died. Then I Spent 8 Hours on Hold With the IRSMy Mother Died. Then I Spent 8 Hours on Hold With the IRSMy Mother Died. Then I Spent 8 Hours on Hold With the IRS 

Gemini / GoogleNot long ago, the Internal Revenue Service boasted that taxpayers who called the agency could expect to reach a live agent in three minutes. That may have been true a few years ago. It is not true now. In a new report to Congress, the independent National Taxpayer Advocate paints a less flattering picture of the typical taxpayer’s experience in calling the IRS. The average taxpayer who…