Viral Video Ignites Shake Shack Pricing DebateViral Video Ignites Shake Shack Pricing DebateViral Video Ignites Shake Shack Pricing Debate
USA TODAY Network / ReutersA customer’s claim that non-tippers are drawing the short straw at Shake Shack has recently gone viral. B.D. Powell wondered whether his wife’s theory about the chain adding a surcharge to every individual item ordered by a non-tipping customer would hold any water. The couple decided to put it to the test at a self-pay kiosk at Salt Lake City International Airport. “My wife says that if you…